Frequently Asked Questions

What is this promotion about?

Nescafé Azera Coffee to Go is giving you a A CHANCE TO WIN FREE TRAVEL AND COFFEE FOR A MONTH* in daily prize draws every day for 60 days. The promotion starts on 13th November 2017 and closes on 11th January 2018!

I can’t read my code, what do I do?

Please tweet us on @NescafeAzera or call our Consumer Services careline free on 0800 00 00 30 in the UK

It’s not the 13th November and I have a promotional pack, what can I do to enter?

Codes entered before the 13th November will be entered into the first prize draw. To do this please see below:

  1. Sign-in or register at nescafe.co.uk/freetravel;
  2. Find the 10-digit unique code inside any pack of specially flashed NESCAFÉ AZERA® COFFEEE TO GO;
  3. Enter the code as instructed online to be entered into the next available prize draw for a chance to win.
  4. Participants may enter as many times as they wish provided they use a new unique code for each entry. Codes must be entered exactly as printed and can only be used once.

I bought my pack before the start date of the promotion, does this mean my code is invalid?

Codes entered before the 13th November will be entered into the first prize draw. To do this please see below:

  1. Sign-in or register at nescafe.co.uk/freetravel;
  2. Find the 10-digit unique code inside any pack of specially flashed NESCAFÉ AZERA® COFFEEE TO GO;
  3. Enter the code as instructed online to be entered into the next available prize draw for a chance to win.
  4. Participants may enter as many times as they wish provided they use a new unique code for each entry. Codes must be entered exactly as printed and can only be used once.

What if my code is rejected?

Please tweet us on @NescafeAzera or call our Consumer Services careline free on 0800 00 00 30 in the UK.

Where can I get a code?

The Promotion and special promotional codes are only available on NESCAFÉ AZERA COFFEE TO GO packs featuring the “WIN Free Travel and Free Coffee” promotional flash, while stocks last, subject to availability. Pick up your pack at participating stores.

Where can I buy the special promotional packs?

The Promotion and special promotional codes are only available on NESCAFÉ AZERA COFFEE TO GO packs featuring the “WIN Free Travel and Free Coffee” promotional flash, while stocks last, subject to availability. Pick up your pack at participating stores.

I need a code to enter (N.I. only)

To enter without purchase in Northern Ireland only. Northern Ireland residents are required to send their name, date of birth, email and postal address to: “NESCAFÉ AZERA WIN TRAVEL Promotion, NPN, PO Box 207, York YO91 1XY”. Only one promotional code will be issued per stamped, mailed envelope. Bulk entries or entries sent through trade, consumer groups, agents or third parties will not be accepted. Codes will be sent to the email address provided. Requests for a free code must be made by no later than 11.12.17 for the daily draws and by 23.10.2018 to give sufficient time for codes to be issued and used before the final closing date.

Where can I enter?

Head to nescafe.co.uk/freetravel to enter and follow the instructions below. One new unique code required for each entry.

To enter:

  1. Sign-in or register at nescafe.co.uk/freetravel;
  2. Find the 10-digit unique code inside any pack of specially flashed NESCAFÉ AZERA® COFFEEE TO GO;
  3. Enter the code as instructed online to be entered into the next available prize draw for a chance to win.
  4. Participants may enter as many times as they wish provided they use a new unique code for each entry. Codes must be entered exactly as printed and can only be used once.

What do I win?

A CHANCE TO WIN FREE TRAVEL AND COFFEE FOR A MONTH *

60 daily prizes to be won from 13.11.17 to 11.01.18 consisting of:

- A cheque or BACs transfer to the maximum value of £300 towards travel costs for one person,

PLUS

- 8 packs of NESCAFÉ AZERA® Coffee to Go for at least one cup per day for 30 days.

To enter:

One new unique code required for each entry.

  1. Sign-in or register at nescafe.co.uk/freetravel;
  2. Find the 10-digit unique code inside any pack of specially flashed NESCAFÉ AZERA® COFFEEE TO GO;
  3. Enter the code as instructed online to be entered into the next available prize draw for a chance to win.
  4. 4. Non winners may enter the Late Entry Draw for a chance to win one of three of the same prizes as detailed above. However, no one person may win more than once.

What is the prize?

A CHANCE TO WIN FREE TRAVEL AND COFFEE FOR A MONTH *

60 daily prizes to be won from 13.11.17 to 11.01.18 consisting of:

- A cheque or BACs transfer to the maximum value of £300 towards travel costs for one person,

PLUS

- 8 packs of NESCAFÉ AZERA® Coffee to Go for at least one cup per day for 30 days.

To enter:

One new unique code required for each entry.

  1. Sign-in or register at nescafe.co.uk/freetravel;
  2. Find the 10-digit unique code inside any pack of specially flashed NESCAFÉ AZERA® COFFEEE TO GO;
  3. Enter the code as instructed online to be entered into the next available prize draw for a chance to win.
  4. 4. Non winners may enter the Late Entry Draw for a chance to win one of three of the same prizes as detailed above. However, no one person may win more than once.

How do I receive my prize?

Registered contact details will be used to notify winners of their prize and also verify the postal address to which the winners’ prizes will be sent, once the monthly travel costs have been confirmed, within 28 days via Royal Mail.

When are the prize draws?

Each draw will take place on the next available working day and the winners will be notified by email within 14 days of each draw closing date. The 60 prizes will be awarded across the duration of the daily draws as one per day at the end of each day. The winner will be drawn at random from all valid entries received that day. All prizes are available to be won Winners will be generated by an independently audited computer programme from all valid entries received by the closing date of 30.11.18.

How will winner be chosen?

Each draw will take place on the next available working day and the winners will be notified by email within 14 days of each draw closing date. The 60 prizes will be awarded across the duration of the daily draws as one per day at the end of each day. The winner will be drawn at random from all valid entries received that day. All prizes are available to be won Winners will be generated by an independently audited computer programme from all valid entries received by the closing date of 30.11.18.

How will I know if I’ve won?

Each draw will take place on the next available working day and the winners will be notified by email within 14 days of each draw closing date. Prize draw winners will be notified of their win via an email with details of the claims process and be asked to provide additional details.

How long will it take you to contact me if I’ve won?

Each draw will take place on the next available working day and the winners will be notified by email within 14 days of each draw closing date. Prize draw winners will be notified of their win via an email with details of the claims process and be asked to provide additional details The Promoter reserves the right to withdraw prizes if any of the prize winners cannot be contacted within 28 days and after a minimum of three attempts..

What are the entry dates?

60 daily prizes to be won from 13.11.17 to 11.01.18 consisting of:

- A cheque or BACs transfer to the maximum value of £300 towards travel costs for one person,

PLUS

- 8 packs of NESCAFÉ AZERA® Coffee to Go for at least one cup per day for 30 days.

Valid entries received after 23:59 on 11.01.2017 and by no later than 23:59 on 23.11.2018 will be included in the Late Entry Prize Draw for a chance to win one of three prizes consisting of one month’s free travel with one month’s free coffee.

How do I enter?

To enter:

  1. Sign-in or register at nescafe.co.uk/freetravel;
  2. Find the 10-digit unique code inside any pack of specially flashed NESCAFÉ AZERA® COFFEEE TO GO;
  3. Enter the code as instructed online to be entered into the next available prize draw for a chance to win.
  4. Participants may enter as many times as they wish provided they use a new unique code for each entry. Codes must be entered exactly as printed and can only be used once.

What if I enter late/post the final entry date?

Valid entries received after 23:59 on 11.01.2017 and by no later than 23:59 on 23.11.2018 will be included in the Late Entry Prize Draw for a chance to win one of three prizes consisting of one month’s free travel with one month’s free coffee. The travel prize will be paid as a cheque or BACs transfer up to a maximum of £300 (proof of travel costs required). The coffee will consist of sufficient NESCAFÉ AZERA COFFEE TO GO (8 packs at up to 90g per pack) to make at least one cup of coffee, per day, for 30 days. The Late Entry Draw will take place on 30.11.2018.